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Trust is something we rarely talk about when we talk about accessibility. Most organizations focus on providing access. They make sure an interpreter is booked, captions are turned on, or the room is accessible. Those things are important, but they’re only part of the picture. The bigger question is this: Do people trust that access will actually be there? I’ve
I’ve been noticing more online courses and learning apps focused on Deaf awareness and accessibility. I think that’s a positive step. They make learning more accessible, give people a place to start, and help introduce concepts that many people have never been exposed to before. But online learning can only take you so far. Most online courses are designed to
When people think about accessibility, they usually picture what they can see. An interpreter standing beside a presenter. Captions on a screen. A wheelchair ramp leading into a building. Those things matter, but they’re only part of the picture. What people don’t see is all the work that happens behind the scenes just to keep up. I’ve spoken with many
Have you ever noticed that some of the most important conversations happen before the meeting even starts? Someone stops by a coworker’s office. A quick conversation happens in the hallway. People grab a coffee together before walking into the boardroom. Ideas are shared. Opinions are formed. Decisions begin taking shape before anyone sits down at the table. For most people,
There is a question I have been asking myself more often lately: Who actually holds the power? Not who is standing at the podium. Not who appears in the annual report. Not who is featured on social media during National AccessAbility Week or International Week of the Deaf. Those things may demonstrate visibility, but they tell us very little about
One of the things I enjoy most about my work isn’t standing at the front of the room teaching. It’s watching the moment everything starts to make sense. People often arrive at a training session with questions they’re almost afraid to ask. They don’t want to say the wrong thing. They worry about making mistakes. Some have never met a
