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A professional sits at a table and gestures with one finger raised during a conversation. Large white text reads “Being Told Later Is Not the Same as Being Included,” with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, with Leah Riddell’s name and the SignAble Vi5ion logo at the bottom.

Being Told Later Is Not the Same as Being Included

This takes the last blog one step further, but it isn’t the same issue. The last one was about participation in the room. This one is about what happens when information is constantly passed to a Deaf person after the moment has already happened. I have heard some version of this many times throughout my life and work. “I’ll tell

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Access to the Room Is Not Access to the Conversation

Sometimes we think accessibility is complete once everyone is in the room. The interpreter is booked. Captions are available. The Deaf employee has been invited to the meeting. Everything looks accessible, so we assume the job is done. But being able to enter the conversation and being able to participate in it are two different things. I’ve been in meetings

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A professional sits thoughtfully at a desk with one hand resting under their chin, looking at the monitor. Large white text reads "Good Intentions Don't Remove Barriers," with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, Leah Riddell's name is shown at the bottom left, and the SignAble Vi5ion logo is displayed in the bottom right.

Good Intentions Don’t Remove Barriers

One thing I’ve learned over the years is that most people genuinely want to do the right thing. When I walk into a workplace, museum, or organization, I rarely meet people who are intentionally trying to exclude Deaf people. Most are welcoming. They care about their staff, their customers, and their visitors. They want everyone to feel included, and I

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A person peeks around the edge of a wall with a curious facial expression. Large white text reads "The Questions People Are Afraid to Ask," with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, Leah Riddell's name is shown at the bottom left, and the SignAble Vi5ion logo is in the bottom right.

The Questions People Are Afraid to Ask

One of the things I hear most often during training is, “I’m afraid I’ll say the wrong thing.” People worry about using the wrong words. They worry about offending someone. They worry they’ll ask a question they shouldn’t ask. So instead… They say nothing. I understand where that fear comes from. None of us wants to make someone feel uncomfortable.

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Two professionals shake hands outside an office building. Large white text reads "Accessibility Builds Trust," with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, Leah Riddell's name is shown at the bottom left, and the SignAble Vi5ion logo is in the bottom right.

Accessibility Builds Trust

Trust is something we rarely talk about when we talk about accessibility. Most organizations focus on providing access. They make sure an interpreter is booked, captions are turned on, or the room is accessible. Those things are important, but they’re only part of the picture. The bigger question is this: Do people trust that access will actually be there? I’ve

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A person stands at the front of a room facing an audience during a live presentation. The image is overlaid with a muted burgundy tint. Large white text reads, "Online Learning Starts the Conversation. Live Learning Deepens It." with gold hand-drawn circles emphasizing the words "Conversation" and "Deepens It." The SignAble Vi5ion Inc. name appears at the top left, @signablevi5ion at the top right, and Leah Riddell's name and the SignAble Vi5ion logo appear along the bottom.

Online Learning Starts the Conversation. Live Learning Deepens It.

I’ve been noticing more online courses and learning apps focused on Deaf awareness and accessibility. I think that’s a positive step. They make learning more accessible, give people a place to start, and help introduce concepts that many people have never been exposed to before. But online learning can only take you so far. Most online courses are designed to

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