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A Small Gesture?

Couple days ago I posted about my experience at Metro, and it was shared widely. It reached out to this young woman’s mom to which she privately messaged me. Her daughter was happily surprised to see the impact of my experience. She told her mom… “It was just a small gesture.” But it wasn’t. I

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Metro Girl Signs

Metro in Kingston, I have to praise one of the staff. Last night I lined up to pay for my groceries, the cashier cleaned the surface before I put my groceries down. I proceed to where I pay with my debit. I signed “1 BAG”, it’s universally obvious. She stocked my items in the bag,

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The Importance of Closed Captioning

Closed captioning is a familiar term. But since the start of the pandemic, the massive switch over to online meetings, classes and videos has made the need to close caption especially apparent.  While the terms “closed captioning” and “subtitles” are often used interchangeably, they are actually two separate, and different, things. While both are text

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Free Workshop

I am excited to share that we are pleased to offer a free Inclusive Communication workshop. Inclusive communication may not be a phrase you’ve come across before, but by joining this workshop you, and your business, will gain the necessary information to diversity your communication skills. Strong drive for continuous improvement & discovery Mindfulness approach

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Inclusive Communication

Are you a business that meets with clients or customers? Are you providing some form of communication support need in your workplace? Are you aware that people with communication support needs face widespread exclusion and discrimination? Who are these people? They are your customers, clients, co-workers, acquaintance, or even your family and friend. Inclusive Communication

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Let’s make accessibility happen

Person signing barrier free

Have you had a Deaf customer come in and faced an unfortunate conflict? You may have felt frustrated that you couldn’t help resolve an issue due to lack of communication. So you decided you wanted to know more about deafness and a bonus, learning sign language. Where do you go to seek such services? SignABLE

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Tim Hortons

A photo of a Tim Horton's seen through a window

Couple weeks ago, BriConnect owned by Caylan McMullan contacted me to work together on a project with Tim Hortons. Tim Hortons shot a commercial involving ASL and just posted today of #TimsTrueStory told by MacKenzie and Blair. Tim Hortons reason for reaching out to BriConnect and me, their mission was for us to provide authentic

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Knowledge is Power

Collins Bay Institution

The Employment Equity and Diversity Committee at Collins Bay Institution reached out to me to provide a workshop. I hosted two-part lunch and learn workshop series at the institution. I provided my expertise for the attendees with the basic skills needed to interact effectively and respectfully with culturally deaf people within their work environment and