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How Customized Training and Resources Can Improve Your Team’s Communication

Illustration of an Asian man with light skin wearing glasses & blue shirt signing TRAINING.

Hi there, I’m Leah Riddell and I specialize in providing customized training and resources to help businesses and organizations improve their inclusive communication practices in the workplace. In this blog post, I’ll share my insights on the importance of inclusive communication, the challenges Deaf employees and those who communicate differently face, and how I can provide training and resources to help your team build character and better communicate with one another.

Effective communication is crucial for building trust, collaboration, and a positive work culture. By implementing inclusive communication practices, you can ensure that every member of your team feels valued and respected, regardless of their background. These practices also promote creativity and innovation by encouraging diverse perspectives and ideas.

Deaf employees often face communication barriers in the workplace, which can make it difficult for them to feel included and part of the team. One significant challenge is the lack of knowledge about American Sign Language (ASL) or any sign languages, which many Deaf individuals use to communicate. Without ASL, it can be difficult for Deaf employees to communicate effectively with their non-deaf colleagues. This can lead to feelings of isolation and exclusion, making it challenging for Deaf employees to feel like they belong in the workplace or advancing in their careers. There may be a lack of awareness among non-deaf employees about the needs of Deaf employees, which can further compound these communication barriers.

As an expert in inclusive communication practices, I can provide customized training and resources to help your team communicate more effectively with one another, regardless of their abilities. These resources can include ASL classes for non-deaf employees, training on how to communicate effectively with Deaf colleagues, and assistive technology or equipment to facilitate communication. I can also suggest real-time captions for video calls or meetings, ensuring that Deaf employees can follow along with ease.

By implementing inclusive communication practices, you can build a more positive work culture, leading to greater productivity, creativity, and overall employee satisfaction. Inclusive communication practices also promote empathy, respect, and understanding among team members, helping to build character and create a more cohesive team.

Investing in inclusive communication practices is essential to creating a workplace culture that values diversity and inclusivity. As an expert in this area, I can provide customized training and resources to help your team better communicate and understand one another. By promoting effective communication and building character among your team members, you can create a more positive work environment that benefits everyone. If you’re interested in learning more about how I can help your team, feel free to contact me for more information.

Illustration features Tristan Kong from Toronto, Deaf Real Estate agent, The Tristan Kong Group signing TRAINING.

To sign: place your dominated A handshape facing people above the non-dominated index finger tip with its palm in, down sideways. Move dominated hand to non-dominated side of hand and then outwards over the index finger/hand to the dominated side tip.