Log In
Log In
View Courses

Metro Girl Signs

Share This Post

\"image

Metro in Kingston, I have to praise one of the staff.

Last night I lined up to pay for my groceries, the cashier cleaned the surface before I put my groceries down. I proceed to where I pay with my debit. I signed “1 BAG”, it’s universally obvious. She stocked my items in the bag, looked up and signed “Airplane Card”, I knew exactly what she meant, Air Miles. I was impressed she signed clearly.

I’ve never been asked before and forget I have Air Miles! Most staff would dismiss it when I tell them I’m Deaf or to write it down what they are asking me because I cannot lipread behind a mask. They jump ahead with payment part.

How does she know I’m Deaf? She may have spoken to me behind mask and I didn’t respond. Maybe my signing looked natural to her when asking for one bag, or she took sign language class and learned about reading body language. Does it matter? She found ways to communicate.

I appreciate her efforts and getting me points on my Air Miles!

It’s the littlest things that really puts a smile on my face. Be inclusive in every way possible.

More To Explore

A person standing with arms crossed in an office setting. Large text over the image reads: “Deaf-Informed Isn’t Enough.” SignAble Vi5ion branding appears at the top, with Leah Riddell’s name and the SignAble Vi5ion logo at the bottom.

Deaf-Informed Isn’t Enough

Lately, I’ve been hearing a familiar phrase more often: “This project is Deaf-informed.” It sounds promising. It suggests care, consultation, and inclusion. But here’s the truth: Deaf-informed isn’t the same as Deaf-led. and the difference matters. Deaf-Informed Still Keeps Power Elsewhere In many projects, Deaf people are brought in to review materials, validate signs, or provide feedback after decisions have already been made. That’s Deaf-informed. The structure is

Read More »
February 4, 2026
A person presenting in front of charts and graphs on a wall. Text over the image reads: “What Deaf-Led Actually Means,” with “Deaf-Led” circled in yellow. SignAble Vi5ion branding and Leah Riddell’s name appear on the image.

What Deaf-Led Actually Means

“Deaf-led” is becoming a popular phrase. It shows up in grant applications.On websites.In project proposals.Across social media. But too often, it’s used loosely, sometimes even strategically, without a real understanding of what it requires. So let’s talk about what Deaf-led actually means. Deaf-Led Is Not Deaf-Informed Inviting Deaf people to review content is not Deaf-led. Hiring Deaf consultants for sign-off is not Deaf-led. Paying Deaf creators for videos

Read More »
January 30, 2026