Knowing Signs Isn’t the Same as Communicating

Two people sitting across from each other, one appearing unsure. Text reads: “Knowing Signs Isn’t the Same as Communicating.” SignAble Vi5ion branding and Leah Riddell’s name appear on the image.

Share This Post

I see this come up a lot.

People learn signs. They attend classes, pick up vocabulary, and can recognize what’s being said. On paper, it looks like progress. But when it comes time to actually use it, something shifts.

They hesitate. They second guess. They freeze.

It’s easy to think that means they didn’t learn enough, but that’s usually not the case.

The issue is that knowing signs isn’t the same as knowing how to communicate.

In a classroom, things are structured. You know the topic, you have time to think, and you’re expecting the interaction. Real situations don’t work like that. Someone walks in, signs something you didn’t expect, and now you’re trying to process, respond, and keep the interaction going all at once.

That’s where confidence drops.

Not because people don’t know anything, but because they haven’t had the chance to use what they know in a way that feels real.

Communication isn’t perfect. It involves missing things, asking again, adjusting, and trying a different way. That’s normal. But if learning doesn’t include that part, people walk away thinking they’re not ready.

So they stop trying.

What actually builds confidence isn’t more vocabulary. It’s practice in context. It’s learning how to recover when something isn’t understood and how to keep the interaction moving instead of shutting it down.

When people get that kind of experience, something shifts. They stop focusing on getting everything right and start focusing on being understood.

And that’s when communication starts to happen.

If you’ve learned ASL before and still feel unsure using it, it doesn’t mean you didn’t learn enough. It usually means you didn’t get the chance to use it in a way that connects to real situations.

That’s something we can change.

If you’re looking at ASL training for your team and want people to actually feel confident using what they learn, I’m always open to a conversation about how to build that into your environment.

More To Explore

A person peeks around the edge of a wall with a curious facial expression. Large white text reads "The Questions People Are Afraid to Ask," with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, Leah Riddell's name is shown at the bottom left, and the SignAble Vi5ion logo is in the bottom right.

The Questions People Are Afraid to Ask

One of the things I hear most often during training is, “I’m afraid I’ll say the wrong thing.” People worry about using the wrong words. They worry about offending someone. They worry they’ll ask a question they shouldn’t ask. So instead… They say nothing. I understand where that fear comes from. None of us wants to make someone feel uncomfortable. But over the years, I’ve realized that silence

Read More »
Two professionals shake hands outside an office building. Large white text reads "Accessibility Builds Trust," with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, Leah Riddell's name is shown at the bottom left, and the SignAble Vi5ion logo is in the bottom right.

Accessibility Builds Trust

Trust is something we rarely talk about when we talk about accessibility. Most organizations focus on providing access. They make sure an interpreter is booked, captions are turned on, or the room is accessible. Those things are important, but they’re only part of the picture. The bigger question is this: Do people trust that access will actually be there? I’ve lost count of how many times I’ve heard

Read More »