More Than Awareness: Building Communication That Connects Everyone

Image of Leah smiling at the camera wearing glasses and black polo shirt

Share This Post

I’m Not Just Here for Deaf Awareness Month

People often meet me and see “Deaf educator.” True. But here’s the part they miss:
I’m not only about Deaf and hard of hearing topics, I’m about communication. All of it. Culture, systems, workflows, policies, tech, and the everyday human habits that make workplaces better (or worse).

If you only call me for Deaf Awareness Month or Disability Day, you’re missing 11 other months of value. Awareness is a starting line, not the finish.

What I Actually Do (Besides Inspiring Panels in September)

  • Build communication practices that work for everyone; Deaf, hard of hearing, hearing, neurodivergent, ESL, you name it.
  • Help teams shift from “access as a favor” to access as a standard.
  • Train leaders to ask, “What’s the best way to communicate with you?” and then design systems that deliver on the answer.
  • Bring real talk to hiring, meetings, performance reviews, customer service, and public-facing events so no one has to fight to be heard.

This is more than accessibility checklists. It’s culture change.

How I Communicate in Meetings (and Why It Matters)

When we meet, I’ll usually ask you to voice-to-text your response; I’ll type back. It’s fast and practical in many situations, but let’s be honest: automatic captions aren’t flawless. In my experience, a big chunk of meaning goes missing; names, numbers, acronyms, tone, and context. That’s not me being picky; that’s me trying to prevent avoidable misunderstandings and rework.

I also work with ASL interpreters. When they’re present, I can fully engage, lead, and contribute. because I have a lot to say. (Ask anyone who’s booked me. 😉) Interpreters aren’t “nice to have”; they’re how we get to the real conversation.

Best practice? Pair professional interpreters with CART (human captioners) when the stakes are high—board meetings, legal/HR topics, training, or anything with dense content. Tech can support us, but humans still make accuracy happen.

Don’t Box Me In

I’m not the checkbox on your event calendar called “Deaf speaker.” I’m a consultant, educator, and artist who designs systems that reduce friction, between departments, between staff and customers, between good intentions and real results.

If your team is:

  • talking past each other,
  • stuck relying on heroic effort from one or two people, or
  • using accessibility as a poster instead of a practice…

…I can help you move from performative to practical.

What Working With Me Looks Like

  • Discovery & audit: What’s working, what’s not, and where people are getting lost.
  • Training that sticks: Inclusive communication, ASL basics for context, role-based scenarios, and clear “do this next” playbooks.
  • Meeting redesign: Agenda templates, interpreter/CART booking flows, camera/sightline etiquette, and follow-up protocols that don’t leave people out.
  • Policy & tools: Plain-language standards, signage, email/DM norms, and platforms that support multiple modes (text, visual, ASL, voice).
  • Leadership coaching: So inclusion isn’t a one-off, it’s how you operate.

A Small Script That Changes Everything

Instead of “Can you read my lips?” try:

“What’s the best way for us to communicate?”
Then, crucially, build around the answer.

Call to Action

Don’t wait for a themed month to fix everyday problems. If you want communication that’s clear, respectful, and repeatable, year-round, let’s talk. Bring your real challenges. Bring your interpreter and/or CART provider. Bring your curiosity.

I’ll bring the strategy, the structure, and yes, the stories. Because I’ve lived the gaps. And I know how to close them.

More To Explore

A businessperson stands in a boardroom with the bold text, "Presence is not power." The image promotes a blog by Leah Riddell of SignAble Vi5ion Inc. about the difference between visibility, influence, and meaningful leadership for Deaf and disabled communities.

Presence Is Not Power

There is a question I have been asking myself more often lately: Who actually holds the power? Not who is standing at the podium. Not who appears in the annual report. Not who is featured on social media during National AccessAbility Week or International Week of the Deaf. Those things may demonstrate visibility, but they tell us very little about where decisions are actually made. Across many organizations

Read More »
A smiling woman with short hair and glasses sits against a plain background wearing a black SignAble Vi5ion Inc. polo shirt. She is signing the ASL sign for "interesting" with her right hand near her chest while looking off to the side. Large white text reads "The Best Part of My Job," with SignAble Vi5ion Inc. branding at the top and the company logo in the bottom right corner.

The Best Part of My Job

One of the things I enjoy most about my work isn’t standing at the front of the room teaching. It’s watching the moment everything starts to make sense. People often arrive at a training session with questions they’re almost afraid to ask. They don’t want to say the wrong thing. They worry about making mistakes. Some have never met a Deaf person before. Others have worked alongside Deaf

Read More »