More Than Awareness: Building Communication That Connects Everyone

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I’m Not Just Here for Deaf Awareness Month

People often meet me and see “Deaf educator.” True. But here’s the part they miss:
I’m not only about Deaf and hard of hearing topics, I’m about communication. All of it. Culture, systems, workflows, policies, tech, and the everyday human habits that make workplaces better (or worse).

If you only call me for Deaf Awareness Month or Disability Day, you’re missing 11 other months of value. Awareness is a starting line, not the finish.

What I Actually Do (Besides Inspiring Panels in September)

  • Build communication practices that work for everyone; Deaf, hard of hearing, hearing, neurodivergent, ESL, you name it.
  • Help teams shift from “access as a favor” to access as a standard.
  • Train leaders to ask, “What’s the best way to communicate with you?” and then design systems that deliver on the answer.
  • Bring real talk to hiring, meetings, performance reviews, customer service, and public-facing events so no one has to fight to be heard.

This is more than accessibility checklists. It’s culture change.

How I Communicate in Meetings (and Why It Matters)

When we meet, I’ll usually ask you to voice-to-text your response; I’ll type back. It’s fast and practical in many situations, but let’s be honest: automatic captions aren’t flawless. In my experience, a big chunk of meaning goes missing; names, numbers, acronyms, tone, and context. That’s not me being picky; that’s me trying to prevent avoidable misunderstandings and rework.

I also work with ASL interpreters. When they’re present, I can fully engage, lead, and contribute. because I have a lot to say. (Ask anyone who’s booked me. 😉) Interpreters aren’t “nice to have”; they’re how we get to the real conversation.

Best practice? Pair professional interpreters with CART (human captioners) when the stakes are high—board meetings, legal/HR topics, training, or anything with dense content. Tech can support us, but humans still make accuracy happen.

Don’t Box Me In

I’m not the checkbox on your event calendar called “Deaf speaker.” I’m a consultant, educator, and artist who designs systems that reduce friction, between departments, between staff and customers, between good intentions and real results.

If your team is:

  • talking past each other,
  • stuck relying on heroic effort from one or two people, or
  • using accessibility as a poster instead of a practice…

…I can help you move from performative to practical.

What Working With Me Looks Like

  • Discovery & audit: What’s working, what’s not, and where people are getting lost.
  • Training that sticks: Inclusive communication, ASL basics for context, role-based scenarios, and clear “do this next” playbooks.
  • Meeting redesign: Agenda templates, interpreter/CART booking flows, camera/sightline etiquette, and follow-up protocols that don’t leave people out.
  • Policy & tools: Plain-language standards, signage, email/DM norms, and platforms that support multiple modes (text, visual, ASL, voice).
  • Leadership coaching: So inclusion isn’t a one-off, it’s how you operate.

A Small Script That Changes Everything

Instead of “Can you read my lips?” try:

“What’s the best way for us to communicate?”
Then, crucially, build around the answer.

Call to Action

Don’t wait for a themed month to fix everyday problems. If you want communication that’s clear, respectful, and repeatable, year-round, let’s talk. Bring your real challenges. Bring your interpreter and/or CART provider. Bring your curiosity.

I’ll bring the strategy, the structure, and yes, the stories. Because I’ve lived the gaps. And I know how to close them.

More To Explore

A professional sits at a table and gestures with one finger raised during a conversation. Large white text reads “Being Told Later Is Not the Same as Being Included,” with a yellow underline beneath the title. SignAble Vi5ion Inc. branding appears at the top, with Leah Riddell’s name and the SignAble Vi5ion logo at the bottom.

Being Told Later Is Not the Same as Being Included

This takes the last blog one step further, but it isn’t the same issue. The last one was about participation in the room. This one is about what happens when information is constantly passed to a Deaf person after the moment has already happened. I have heard some version of this many times throughout my life and work. “I’ll tell you later.” Usually, the person means well. A

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Access to the Room Is Not Access to the Conversation

Sometimes we think accessibility is complete once everyone is in the room. The interpreter is booked. Captions are available. The Deaf employee has been invited to the meeting. Everything looks accessible, so we assume the job is done. But being able to enter the conversation and being able to participate in it are two different things. I’ve been in meetings where an interpreter was right there, but people

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